Now Serving 500+ Employers Nationwide

The Recognition Platform
That Only Charges When It Works

GRAZIO is the first employee recognition platform built on a pay-per-redemption model. No per-seat fees. No wasted budget. You only pay when an employee actually redeems their reward. SMS-first delivery reaches frontline workers competitors ignore.

Book a 15-Minute Demo Explore the Platform
43:1
LTV:CAC Ratio
99%
SMS Open Rate
72%
Redemption Rate
$12.5M
Year 3 ARR Target
Trusted by leaders in
The Problem

Traditional Recognition Is Broken

Legacy platforms charge per seat regardless of usage. Frontline workers without corporate email are excluded. And CFOs are left paying for programs that sit unused.

❌
The Old Way
Per-Seat SaaS Pricing
You pay $3–$5 per employee per month whether anyone uses the program or not. A 1,000-person company burns $36,000–$60,000 annually on shelfware.
❌
The Old Way
Email-Only Delivery
Warehouse workers, retail associates, and nurses don't have corporate email. Your recognition never reaches 70% of the workforce. Engagement scores flatline.
❌
The Old Way
Generic Points & Gift Cards
Employees accumulate points they don't understand and redeem for gift cards that feel transactional. No emotional connection. No retention lift. No ROI.
✅
The GRAZIO Way
Pay-Per-Redemption
You only pay when an employee actively redeems a reward. Zero risk. Perfect cost-value alignment. If the program isn't used, you pay nothing. When engagement grows, revenue grows proportionally.
✅
The GRAZIO Way
SMS-First Architecture
99% open rate via SMS. No corporate email required. Warehouse workers, nurses, drivers, and retail associates all receive recognition instantly on the device they already carry.
✅
The GRAZIO Way
Tangible Items & Experiences
Employees choose from Amazon, Walmart, Shein, concerts, spa days, and weekend travel. Real rewards that create daily brand touchpoints and measurable retention lift.
The Platform

One Platform. Two Products. Complete Coverage.

GRAZIO Recognize empowers managers to celebrate employees. GRAZIO Delight empowers frontline reps to create Four Seasons moments for customers.

★
GRAZIO Recognize
Employee Recognition
The pay-per-redemption platform that makes every employee feel seen — especially frontline workers who are too often overlooked by traditional programs.
  • Pay-per-redemption pricing — no per-seat fees
  • SMS + email delivery reaching every worker
  • Amazon, Walmart, Shein + experiences catalog
  • AI Recognition Coach suggests who, when, and what
  • Automated milestone triggers from HRIS data
  • Predictive churn alerts 60–90 days in advance
  • Real-time Gratitude Wall for peer visibility
  • Multi-language support for diverse workforces
Explore Recognize
♥
GRAZIO Delight
Customer Appreciation
Empower any frontline rep to create a Four Seasons-caliber moment for any customer in under 30 seconds — with the same pay-per-redemption engine.
  • Rep sends $25 gift to customer in 30 seconds
  • No manager approval needed — full rep autonomy
  • Service recovery, loyalty milestones, VIP surprises
  • CRM-triggered automatic delights (Salesforce, HubSpot)
  • NPS correlation tracking — prove ROI per delight
  • Budget guardrails prevent overspend
  • Same redemption catalog as Recognize
  • Cross-sell from existing Recognize clients — zero CAC
Explore Delight
Capabilities

Built for Scale. Designed for Impact.

Every feature is engineered to maximize engagement, minimize friction, and deliver measurable ROI.

💰
Pay-Per-Redemption
The only model that aligns your costs with actual value delivered. No monthly fees. No minimums. No commitment. You succeed when your employees succeed.
📱
SMS-First Delivery
99% open rate vs. 20% for email. Frontline workers without corporate accounts receive recognition instantly. No app download required.
🧠
AI Recognition Coach
AI analyzes 47 behavioral signals per employee to predict the perfect recognition moment, draft personalized messages, and pre-select optimal gifts.
🛒
Elevated Marketplace
Amazon, Walmart, Shein, concerts, spa retreats, gym memberships, professional certifications. Every item tagged with retention impact score.
🔮
Predictive Retention
Detects disengagement signals 60–90 days before resignation. Auto-suggests interventions with 84% success rate. $127 cost per save vs. $4,200 replacement cost.
🔗
Native Integrations
Slack, Microsoft Teams, WhatsApp, Workday, ADP, BambooHR, Salesforce, HubSpot. Recognition lives where your teams already work.
⚡
15-Minute Onboarding
AI scans your website, connects HRIS via OAuth, suggests budgets, and drafts the company-wide announcement. From contract to first recognition in under 15 minutes.
📊
Employer Intelligence
Real-time dashboards tracking retention impact, manager adoption, departmental equity, redemption intelligence, and program ROI. Auto-generated reports for C-Suite and Board.
94%
Retention Rate (Recognized Employees)
4.2x
Program ROI
87%
Manager Adoption
$340
Cost Per Retention Save
73
Days Advance Churn Warning
Social Proof

What Leaders Say

CHROs, VPs of Operations, and frontline managers on why GRAZIO changed their approach to people.

★★★★★
"We tried Bonusly and Workhuman before GRAZIO. The difference is night and day. Our warehouse team actually uses this — because it reaches them via SMS, not email they never check. Turnover in our distribution centers dropped 18% in six months."
MW
Marcus Walsh
VP Operations, Regional Logistics Co.
★★★★★
"The pay-per-redemption model is genius from a CFO perspective. We were burning $48K/year on a per-seat platform that 60% of employees ignored. With GRAZIO, we only pay for what works. Our recognition budget actually drives retention now."
JL
Jennifer Liu
CFO, Multi-Location Retail Chain
★★★★★
"GRAZIO Delight transformed our customer recovery. Our front desk agents can send a spa experience to a guest who complained about room noise — in 30 seconds, no manager approval. That $75 delight saves a $300/night return stay. The math is undeniable."
DR
David Rodriguez
Director of Guest Experience, Hospitality Group
Pricing

Simple. Transparent. Aligned.

No per-seat fees. No setup costs. No hidden charges. You only pay when an employee redeems.

Starter
For teams testing the pay-per-redemption model
$0 / month
Platform fee waived. Pay only on redemption.
  • Up to 200 employees
  • Pay-per-redemption billing
  • SMS + email delivery
  • Amazon, Walmart, Shein catalog
  • Basic admin dashboard
  • Standard support
Get Started
Most Popular
Growth
For mid-market companies scaling recognition culture
$299 / month
Platform fee + pay-per-redemption. Best value.
  • Up to 1,000 employees
  • Everything in Starter, plus:
  • AI Recognition Coach
  • Predictive churn alerts
  • Experiences marketplace
  • Peer-to-peer recognition
  • Slack / Teams integration
  • Priority support
Book a Demo
Enterprise
For large organizations with complex needs
Custom
Custom pricing based on volume and integrations.
  • Unlimited employees
  • Everything in Growth, plus:
  • White-label portal
  • API access
  • HRIS bi-directional sync
  • Dedicated success manager
  • Custom catalog curation
  • SOC 2 compliance support
  • SLA guarantees
Contact Sales
FAQ

Questions? Answered.

How does pay-per-redemption pricing actually work?
Simple. You pay a percentage margin on each redemption value — not a monthly fee per employee. If an employee redeems a $50 Amazon gift card, GRAZIO earns a margin on that $50. If no one redeems anything that month, you pay nothing. The platform fee is separate and flat. This aligns our revenue with your actual program usage.
Do frontline workers need a smartphone or app to receive recognition?
Any phone with SMS capability works — no smartphone required, no app download needed. The redemption link opens in their mobile browser. For employees with smartphones, the experience is richer (3D catalog, video messages). For basic phones, SMS delivery and simple redemption still work perfectly.
How long does implementation take?
From contract signature to first recognition: under 15 minutes for most organizations. AI auto-detects your brand, connects to your HRIS via OAuth, suggests budget tiers, and drafts the employee announcement. No CSV uploads. No IT tickets. No weeks of setup.
What happens to unused recognition budgets?
Manager and department budgets reset monthly. Unused budget does not roll over — this prevents end-of-month mass sends and encourages consistent recognition cadence. However, the employer only pays GRAZIO when redemption actually occurs, so unused budget costs the employer nothing beyond the flat platform fee.
Can we white-label the platform for our brand?
Yes — on the Enterprise tier. Full white-labeling includes custom logo, brand colors, SMS sender name, redemption portal branding, and custom domain. Your employees experience the platform as a native extension of your company, not a third-party tool.
How does GRAZIO Delight differ from GRAZIO Recognize?
Recognize is manager-to-employee recognition. Delight is rep-to-customer appreciation. Both use the same pay-per-redemption engine, catalog, and SMS delivery infrastructure. Delight adds CRM integrations, budget guardrails for reps, NPS correlation tracking, and service recovery workflows. Many clients start with Recognize and cross-sell to Delight.
Ready to Build a Culture
Where Everyone Feels Seen?
Book a 15-minute demo. See the platform, the marketplace, and the ROI calculator in action. No pitch deck. Just the product.
Book Your 15-Minute Demo Download the Blueprint
Or email us directly: hello@grazio.io